Business Services OverviewSupport & Maintenance

Optimise spend, and align your IT with your business objectives, a new and cost-effective alternative to in-house IT...

  • Strategic Outsource IT
  • Support & Maintenance/Management
  • Set Monthly Tariff
  • Guaranteed SLAs
  • A true competitive advantage for your business

Would you rather have the cost-savings of outsourcing or the strategic capabilities of an IT manager?

With Red Dragon IT Services you can have both, our tailored support contracts offer a fresh approach to IT support that maintains and optimises your infrastructure, plus puts high-level talent and expertise at your disposal to give you a competitive edge.

Add to that service obsession delivered with a suite of technology based around remote access and monitoring solutions, which means we can prevent most issues before they occur and deal rapidly with anything that does happen.

In summary, our support contracts are made up of several elements, all designed to help your business achieve more and gain an edge over the competition. It is the most advanced package in the marketplace and gives you:

  • A full annual strategy review at the start of your contract and yearly after that.
  • Ongoing management through regular visits, supported by on-site maintenance.
  • On-demand support with a guaranteed response times for critical problems.
  • Clear communications and close relationships with staff who know your people and your business.

If you have any further questions or would like to speak to someone regarding our services then please call us on 0845 009 5645 or email us via info@red-dragonit.co.uk